Designing Credit Suisse's ETF online trading product
Credit Suisse moved from a brochureware website to designing and developing an Exchange Traded Funds (ETF) online platform in 2011. My team and I led the product strategy and design of this new platform which was sold to BlackRock a few years later.
Making the eCommerce shift!
My team and I led the development of Credit Suisse ETF’s European product strategy with the objective of creating a world-class online presence that would out-compete Deutsche Bank, iShares and all other global ETF websites.
We conducted in-depth competitor research; stakeholder research across the UK, US, Asia, and Europe; user research split between retail investors and institutional investors; product architecture and product design (UI) and a multilingual Search Engine Optimisation (SEO) strategy (4 languages).
CLIENT
Credit Suisse
YEARS
2012
SERVICES
Product Strategy & Product Design